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Product Details

All dress in our store , it can be Custom madesize and color , kindly don’t worry it .
We will make the dress let you satisfied,if you have any question or requirement Please let me know with the message or contact me on line.

If you can’t find a style you like in our collection, we can make dresses in your own design. You can send us
pictures patterns, even sketches of your design of other styles you like, and we would make replicas by your
specifications. After finish we will take detailed photos and email them to you to check them advancely, then
send the ready dresses to you. If you are not satisfied, we will make modify the dresses until you are
satisfied with them

A perfect-fitape is not too tight or too loose, and all the
measurements will be comfortable wearing.

1.Dear friend,Please tell us the following size in order to customize fitted dress for you,( 1inch = 2.54cm )
1).Bust:_cm
2).Waist:_cm
3).Hips:_cm
4).Hollow to hem of skirt:_cm.
5).Color:_(choose from our color chart or same as picture color)
2.If the dress with Jacket or sleeves,please tell us other sizes:
1).Shoulder to Shoulder:_cm
2).Armseye:_cm
3).Bicep:_cm
4).Arm Length:_cm.
3.Friendly Prompt:
1).The item itself does not include any accessories such as gloves,wedding veil,petticoat or bag, hat,or hairband shown in the picture, if you need it, you need to pay for it separately.
2).Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we not guarantee that the color of our products will be exactly the same with the photographs you see on our online shop.
3).As the style, we can not guarantee that the finished product will be 100% similar to the one shown in our website, just as an old saying ” There are no 2 exactly the same leaves in the world.” However, the similarity can be up 90% or more than 95% for most dresses.
4).Custom made is available.We can make the dress according to your picture or sketch.
5).Generally,delivery time is about 10-15 days,if rush order,we can also make for you.
6).we cant accept refund for custom made dress if the buyer want to custom color/size/design

Gentille Dress loves you and we want to make you happy. So please read the return policy below carefully.
1. When making an order, please pay careful attention to item details and sizing information. If you have any questions,
we’re happy to help; send all product inquires to me via alibaba and we’ll get back to you as soon as possible;
2. Pls contact us within 2 days (48 hours) after the reception of parcel and state the problem of items and reason for return;
3. Items should be returned in its original condition without signs of wear, tear or odors;
4. Return shipping cost would be charged by buyer. It would be buyer’s responsibility to pay for the shipping fee of sending
back and exchange;
5. It would not be considered to return items without any quality problems.
6,we cant accept refund for custom made dress if the buyer want to custom color/size/design

If you receive dress satisfaction , Please recommend my shop to your friends.
Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
Hope you to receive item after and can give us a positive feedback. Certainly we will also give you a positive feedback! In addition to your positive feedback, we hope you will give us “Five Star” on all of the Detailed Seller Ratings.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Worldwide Shipping

Enjoy flexible international shipping services that currently operate in over 200 countries across the world

Free Returns

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