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Product Details

Welcome To Mr.Zhu Wedding & Events Dresses Co., Ltd

We are a professional wedding dresses manufacturing factory in China. We have been engaged in manufacturing and exporting wedding & fashion dresses for about 10 years.We can custom copy make wide range of dresses, including styles.

Our Factory Feature:

1.Excellent quality–superior fabric, dedicate craftsmanship, accurate measurement & complete QC system.

2.Competitive price– more quantities, more discount.

3.Fast delivery–shipment within 10-15 days after order placed.

4.High quality–Choose fabrics according to the different dresses   .

We can also do custom made to picture dress if you would like to send us the pictures, wholesale is also warmly welcome, please don’t hesitate to contact me for more information:)

Kindly Reminder:

The order is only for one piece of dress. It won’t come along with any accessories,such as hat,tulle gloves,veil,Petticoats,Jackets/Shawl/Wraps etc.
If post to BRAZIL, please tell us the receiver CPF in the message box, without it, we can not post the dress, thanks for your understanding.

Custom Made Service

If you would like to order a custom-made size,Please complete the format below and offer us when you place the order.Thanks!
1. Bust:          Cm/              Inches
2. Waist:        Cm/              Inches
3. Hips:          Cm/             Inches
4. Hollow To Floor With Heel:               Cm/                Inches
5. Natural Height:                                 Cm/                Inches
6. Dress Color( Please select a Color No. from our Color Chart):  Color NO. #7. Wear Date:
8.Other Requirement:

Note: Please bear in mind that photo may be slightly different from actual item in terms of color due to the lighting during photo shooting, display or the color temperature etc.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you see.

About Us

Welcome to Mr.Zhu Wedding & Events Dresses Co., Ltd . We are  a factory  direct Aliexpress store specialized in  Wedding  & Events , Apparel, Shoes & Accessories and other widely ranges of fashion products.
As one of the leading dress and wedding dress designer companies in China, we have our own professional designers and designed over 90% of the products listed in our store. We have our own professional photographers and models, and insist on offering 100% real product photos.
We always strive to provide customers with high quality products at competitive prices. Most of our products are handmade with strict quality check process. We are also very strong at customized dresses and wedding dresses.
We also pay high attention to our customer services, and wish you have a great shopping experience at our store.

Payment Method

Full payment must be made within 3 days of placing your order

(1)Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.

(2)Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

Shipping

• Make sure you provide the correct delivery address and telephone . All items will only be shipped to the shipping address provided by you.

• Please choose one of the shipping service you want:

(1). HongKong Post Air Parcel( Free shipping worldwide) (less than 2KG) will take about 10-30 working days to arrive or more during the holiday season, Provide tracking number. (But a little longer time, you need have enough patience for waiting the products, even seldom lost).

(2). You can choose EMS (more than 10 items will be free), it will take about 5-12 working days (very good shipment way, recommending for you)

(3). You can choose Express DHL, UPS, extra Shipping costs. It will take about 2-7 workdays days.

Return Policy

As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory resolution.

Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are processed according to your order confirmation, and we are trying our best to satisfy all customers. We can guarantee only quality items will be delivered. All orders placed on our website should comply with the policy under any conditions.

1. Return

–Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
–The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund. For dresses, you also need to pay 30% total amount of order as restock fee.
–We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
–It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
–Return shipping charges will be the buyer’s responsibility.

2. Exchanges

Exchanges are only allowed for the items which are defective, wrongly shipped or damaged upon receipt. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.

3. Sizing or Fitting Issues

As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn to the local tailor for the adjustment, which is easier and more convenient.

4. Procedures of Return and Get Refund

–Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong size or quality issue.
–We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded.
–After the returned item by you is received, we will refund you in 3 to 7 working days byT/T. Rush order fee and the shipping cost you paid before is non-refundable.

If you are satisfied with our products and services , please leave your positive feedback and 5 stars .

If you have any problems with our products or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

Thanks for your attention to our shop. We are very pleased to communicate with you.

We always online and get ready to reply you fast, contact me for better price. Please feel free to contact us !

Thank you for your support !Wish you happy everyday !

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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