Product Details

style b as below

1. Material: High grade aluminum alloy. The advantage of aluminum alloy is that it will not rust, making it suitable for damp environments like bathrooms
2. Available colors: black, gray
3. Available sizes: single style, double style
4. Installation method: Single style can be installed without nails, while double style recommends installing with nails

style a as below

The biggest feature of this toilet paper holder is:

1. It is made of aluminum alloy and has the advantages of being rust free and lightweight

2. It is equipped with a roll , which can be used to place roll paper, and the surface can be used to place suction paper or perfume, mobile phones

3. It is an economical tissue holder that is quite affordable

Order processing and shipment

1. Most orders are shipped within 24 hours, with very few orders shipped within 48 hours
2. The shipment adopts the official logistics of AliExpress, which can be tracked and monitored throughout the entire process. Lost packages can be claimed for compensation
3. If you receive a package with obvious damage, please record a video of the status before opening the package and the condition of the product after opening it. If the product is already damaged, provide us with such a video and we will contact the logistics company to try to claim compensation.

After sales

If you are not satisfied with the product, and Not affecting use,please contact the seller through AliExpress orders first, and we will communicate with you in a timely manner to solve after-sales problems. Our regular after-sales plan:
a. If there are only minor defects in the appearance of the product, missing small accessories, etc., Not affecting usewe will negotiate a partial refund with you;
b. If it is a major quality issue that has seriously affected the use of the product, we will provide after-sales solutions such as refunds, returns, and reshipments.
If we cannot reach a consensus solution through negotiation, we will abide by the official arbitration result of AliExpress. In short, please rest assured to purchase and worry free after-sales service.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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