Product Details

Product Photos

Payment & Color Mismatch

Payment:

1.We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.

2.Payment must be made within 3 days of order.

3.If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

Color mismatch:

Differences in color may be caused by some other reasons such as color reflection in the monitor,lighting,

background etc. However if you believe that the item received is in wrongcolor please contact us to

see if a return or refund is possible.

Shipment

1.We shipped out by China post air mail,Some country by Singapore post.Delivery time depends on destinathion and

other factors,It may takes 50 business days.If you don’t receive your items after 50 business days,Pls contact

us and we will figure out a satisfactory soluthion. Pls don’t leave us less than 4 stars negative feedback

before any communicathion between us.

2.To Russia: 10-30 work days;To Brazil: 20-50 work days(except delays by hot season, bad weather & uncontrol reasons)

3.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4.If you want to check your item status,pls contact us.

Return policy

This is in compliance with Aliexpress Return policy.

If you are not happy with our products because of quality reason, we offer 100% money back refund as long as

you follow the steps below:

1.Contact us with email and specify the problems and product conditions before you confirm receipt of the items.

We’ll appreciate that you let us know the problem detailed supplied with pire.

2.Return the products within 7 workdays. The item must be original conditions as you received them.

3.We’ll offer exchange,refund or other appropriate arrangement as we agreed after we receive the returned item.

4.We do our best to serve our each customer the best we can. Merchandise which is damaged or missing components is not refundable.

Buyers are responsible for return shipping with proper packaging

Feedback

Your feedback is very important to us. If you are happy with our product, please give positive feedback. Please

don’t leave any neutral or negative feedback without telling us the reason.We want our customers to be happy

and we will try our best to serve our customers and make your shopping experience enjoyable.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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