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Product Details
Bullet Points:
1、Fast Heating & 2 Levels: Press the switch and instantly release the warmth for you. Rapidly warm-up double sides in seconds. 2 levels of temperatures at your choice.
2、Large-capacity Battery: The built-in 1200mAh/2400mAh battery capacity can make this rechargeable hand warmer have super endurance and warm your hands in winter.
3、Cute and Stylish: The mini hand warmer has a novel appearance, the cute and charming cat claw shape makes it so prominent, if you want to have such a stylish hand warmer in winter, please act as soon as possible.
4、Portable and Compact: The rechargeable hand warmer is small and lightweight, easy to carry, and you can put it in cosmetic bags, outdoor backpacks, pockets, etc.
5、Safe and Warm: This electric hand warmer is made of safe ABS and electronic components, with high safety performance, you can use it in winter with confidence.

Specification:
Product Name: Cat’s Claw Hand Warmer
Product color: white, pink, green
Product material: ASB + electronic components
Version: Rechargeable (built-in 14500 lithium battery)
Battery capacity: 1200mah/2400mah
Product function: long press the switch key, short press to switch gears
2 heat levels: green for low temperature, colorful lights for high temperature
Hand warmer temperature: 50 degrees for low temperature, 55 degrees for high temperature
Charging time: 1200mah: 1.5h; 2400mah: 2.5h
Use time: 1200mah for 90-180 minutes; 2400mah for 180-360 minutes
Product size: about 8.0*7.8*4.7cm/3.15*3.07*1.85in
Packing box material: color box
Box size: about 10*9.7*5.5cm/3.94*3.82*2.17in
Packing List:
USB data cable*1
Manual*1
Hand warmer*1

Notes:
1. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color which is showed in the pictures.
2. Please forgive a slight measuring deviation due to manual measurement.


Payment methods:

· You may make the payment via any of the methods above and pls settle within 3 days once your order is placed.

· Your payment will be verified by Aliexpress within 24h and we will process your order once that’s finished.

· If your order is closed owing to security reasons, you will need to submit a claim to Aliexpress. 

· The refund caused by order cancellation, refund agreement or mediation will be processed instantly and usually takes about 7-10 working days to reach your account.   

Shipping and package:

· All items will be checked and well packed before shipping. Orders will be dispatched within 2-5 working days after the payment is finished.

· The weight of parcel via normal post is limited to 2kg. We will send separately if the weight is over 2kg.

· Usually it takes about 15 – 60 days and might be a little longer to some remote area.   

· You may choose fast shipping method if you wanna get the parcel sooner, and for this you will need to pay the shipping fee.

· According to the newest policies of Colombia : All parcels sent to Colombia for customs clearance will be taxed since October 11, tariff threshold is changed from $200 to $0 . So please remember to pay the tax in time when the parcel arrive at the customs.

Attached is related documents Colombian tax reform: 

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Resend and refund:

    We will resend or refund if the parcel gets lost, damaged during transit or receive the wrong item. Please feel free to contact us and we will be pleased to help you.

Feedback:

·  If you are satisfied with our product and service, please leave us a positive feedback, we will be very appreciated.

· If there is something wrong, please contact us first before you leave the feedback and we will try our best to help you until everything is fine.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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