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Product Details

Product parameters:

Name:Home Decoration Miniature Model
Material:Plastic
Size:As Shown
Packaging:Foam + Bubble Bag
Package Include:1PC X Groot Statue
 
Feature: 
1.Made of high quality materials, Exquisite Workmanship.
2.The Galaxy Guard Treeman model is round and pleasing, and you can pick flowers and plants on your head to make your home life full of greenery.
3.Suitable for living room, dining room, bedroom, study and many other scenes .
4.Safe Packing, You will receive a good product .
5.It is very creative promotion gifts and home decoration
6.Plant some succulents and flowers to make your living environment more vibrant.
7.Groot is completely different from the tree people of the same race. His heart is pure and kind, he longs for peace, and he harbors truth.
8.Groot has a high degree of intelligence and the unique physical characteristics of the tree people – super regeneration ability.
 
Notice: 
1.Due to the different monitor and light effect,the actual color maybe a slight different from the picture color.
2.Please allow 1-2 cm differs due to manual measurement.

Shopping Guide

Add to cart -> ontinue shopping -> View shopping cart -> Check all items -> Buy now -> Choose shopping method -> Confirm payment.

Shipment

1.All orders will be shipped within 1-3 working day after payment.and tracking information will update in 5-7 working days

2.We ship your package DDU,”duties and taxes unpaid”,you are responsible for paying any additional charges for custom clearance if happens.

3.It’s normal that part of Economic & Standard shipping not available the whole tracking information,if you have doubt ,please feel free contact us in time .

4.Delivery time:Normally it takes around 15-30 working days after being posted.but sometimes may be delayed up to 30-60 working days because transit times may vary , particularly during the holiday season .

Return & Refund

1.You have the right to return and change the items (except damages due to incorrect operation,used and worn).but you need to pay full cost for two transports (include the shipping,taxes and customs cost etc.) and keep the item in good condition.

2.Note:please contact us before you return the item to us. Thanks so much.

Feedback & Communication

1.We always try our best to help you all the time ,online service never beyond 24h.

2.Very appreciate your early confirmation when you received your item.

3.We maintain high standards of excellence and strive for 100% customer satisfaction! we appreciate 5-star positive feed back, it’s good for our long term business.

4.Lease contact us immediately BEFORE you give us neutral or negative feedback or open the dispute, we will try our best to solve the problem.

5.International transportation is need a long time, please be patient, we will be closed to care the latest dynamic information, the parcel may be accidental damage, including flattening, and even lost, please understand! If you didn’t receive your package,or the parcel is damaged,or have the defective products, please provide us some pictures as evidence, if the fact is true, we will resend a new product to you.

Any requirements please tell us before the parcel sending, because once parcel sending, we can’t change anything!We provide free shipping is China post air mail, thank you .

6.Because the deliver cost is very expensive, usually it is not worth to return the products, if you chose the wrong size, or don’t like it, normally we advice you keep it, you can sale to your friend, or as a gift send to your friends, thank you.

7.We are not responsible for any custom duty or import tax. It is the basic duty of citizens to pay taxes according to the local law. Please pay customs tax according to the local policies.Thanks!

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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