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Product Details

Details:

Input:110v- 220v
Material: acrylic ,aluminum alloy, metalbody
Cable length: 120mm(“The default cable length is 1.2 meters. If you need to change the length of the cable, please contact us. We can provide a maximum of 4 meters of cable.”)
Application:living room,bedroom,dining room ,kitchen, office room light
Light color:Warm white no remote
Cool white no remote
Dimmable(Color temperature and brightness)
Body colour:Black,White,Golden,Brown
Size:

DIA20CM 13W 720LM

DIA40CM 25W 1402LM
DIA60CM 37W 2075LM
DIA80CM 50W 2806LM
Is Bulbs Included:YES(LED chip)
color temperature:warm white 3000-3500K,Neutral light 4000-4500K,cool white 6000-6500K

Attention Customers:
1. We are factory online shop. If you have other customized size requirements, you can contact us. We will provide you with high quality service.
2.The dimmable item not only brightness dimmable but also color tempreture adjustable!(with 2.4g RF controler)

3. The cable length we provide by default is 1.2 meters. If you need other cable sizes, you can send us a message after paying the order, and we will provide according to your requirements. We can provide cables with a maximum length of 4 meters.

4. We can customize DALI and Zigbee dimming signal products, but we need to pay extra for customized products. If you need, you can contact us.
5.If the goods need to pay tax in your country, I am sorry, we are not responsible for this part of the tax. If you have any questions, you can contact us.

6.According to the latest EU legislation, all raw materials packages are now subject to VAT. When the value of the raw materials package is approximately 150 euro, the buyer must contact the local post office to pay the VAT.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Amashikolo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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